IT-Management
Compliant IT services & processes
Efficient IT Management:
Compliant IT Services for Sustainable Business Success
A successful IT management strategy is key to the continuous optimization of your business processes and services, enabling you to adapt to ever-changing business requirements. We support you in the targeted implementation of the following core processes:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
It is crucial that your IT strategy is tailored to the specific needs and goals of your company. Our comprehensive consulting and planning services will guide you to achieve sustainable and measurable results.
aPrio1 offers you professional support in the following areas:
- Service Support
- Service Desk
- Incident, Problem, Configuration, Change, and Release Management
- Service Delivery
- Service Level, Financial, Continuity, Availability, and Capacity Management
- Regular Business
- Data Archiving, Disaster Recovery, Quality Management, Concept Review, Release and Change Management, IT Management, HR, and Organizational Development
- Technical Management
- Escalation Management, Operations, Installation and Upgrade Services, User Helpdesk, Backup & Recovery
- Information Management
- Security, Application Support, Test Lab, Database, System, and Network Management
- Management Functions
- Capacity and Performance Planning, Reporting, Service Level, Document, License, and Asset Management, Billing
- IT-Risk Management & Governance
Increasing regulation presents many challenges for companies. Our goal is to ensure that your IT successfully meets regulatory requirements, particularly with regard to:
- MaRisk
- BAIT
- VAIT
- EBA-Guidelines
- and other regulations such as DORA
Under the Digital Operational Resilience Act (DORA) and Cybersecurity Directives (NIS-2), we offer targeted consulting services to strengthen the digital resilience of your IT infrastructure:
- Analysis and optimization of network resilience against cyberattacks
- Enhancement of IT security incident management by integrating it into overall processes, establishing clear reporting channels, and providing central points of contact for authorities
- Strengthening the resilience of your infrastructure in provider management, e.g., through contract reviews, monitoring requirements, and maintaining the outsourcing register
Leverage our expertise to optimize your IT and future-proof your organization. Download our white paper or schedule a consultation to learn more about customized IT solutions and our comprehensive consulting services. Together, we’ll make your IT a success factor for your business.
Your contact at aPrio1:
